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Computer Problems from Hurricane Joaquin

Computer Problems from Hurricane Joaquin

As of October 2, 2015, Hurricane Joaquin is tracking eastward but we are in for a soaking here in the triangle. Heavy rain means wet ground. Wet ground mean downed trees. Downed trees mean downed power lines. Downed power lines mean power surges. Power surges mean broken

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Dell Inspiron 5521 Laptop Motherboard Replacement

Dell Inspiron 5521 Laptop Motherboard Replacement

Today we had a Dell Inspiron 5521 laptop come in for repair. This particular unit belongs to one of our local clients right here in Cary, North Carolina. The laptop would not turn on. Our free diagnostics revealed that the unit needed a laptop motherboard replacement. Any

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Pre-Owned MacBook Pro Notebooks in Stock October 2015

Pre-Owned MacBook Pro Notebooks in Stock October 2015

Just in: We just received several used MacBook Pro laptops which are in stock and ready to go. Many of the MacBook Pro units are late 2011 models with some misc 2012 and 2013. The late 2011 units feature DVD drives which are very sought after! These

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Toshiba Satellite L55t Laptop Hinge Repair

Toshiba Satellite L55t Laptop Hinge Repair

Today a Toshiba Satellite L55t laptop came in for repair. The owner told us that it had a bad hinge. Laptop hinge problems can be a variety of issues: sometimes the metal hinge is broken, but in many cases with HP, ACER, Gateway, ASUS and Toshiba laptops,

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Locally Built Computers in Cary NC October 2015

Locally Built Computers in Cary NC October 2015

Today a customer came in and bought a machine because he was looking for a locally owned computer shop. We had done a few laptop repairs for him in the past and we came to mind when he was looking for a new computer. Good for him!

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Toshiba Satellite L645 Laptop No Display Repair

Toshiba Satellite L645 Laptop No Display Repair

This week we had a Toshiba Satellite L645 laptop come in for repair. The L645 is a laptop which sports a dual core Intel processor around 2Ghz. They are a nifty 14″ laptop and closing in on the end of their life cycle. At the moment, some

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Lenovo ThinkPad X201 Hard Drive Replacement

Lenovo ThinkPad X201 Hard Drive Replacement

Today we had a Lenovo ThinkPad X201 Laptop come in for a hard drive replacement. This particular laptop would not boot to Windows. After powering on, the Windows 7 welcome screen would hang. The customer described it as “frozen”. After discovering the hard drive was bad we

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HP Envy Laptop LCD Screen Replacement

The HP Envy laptop line is a series we frequently get in for LCD screen replacement. Overall these units aren’t too bad. Many of HP laptops in the Envy line use use the Intel i5 processor. Of course, any laptop is susceptible to a broken screen. Screens

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Samsung QX411 Laptop DC Jack Repair

Samsung QX411 Laptop DC Jack Repair

This week we had a Samsung QX411 laptop come in for a DC Jack repair. You can read about bad power jack symptoms and the repairs we provide over on our comprehensive page on laptop power jack repair. In this case the power jack was grounding to

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HP 2000 Laptop 90B Fan Error Problem

HP 2000 Laptop 90B Fan Error Problem

We have had multiple HP 2000 laptops coming in recently with a 90B Fan Error message. Unfortunately, on the last several machines that have come through, we have determined that the motherboard is defective. Things that may fix other HPs: Replace the processor fan Update the BIOS

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Sandisk Cruzer USB Drive Data Recovery

Sandisk Cruzer USB Drive Data Recovery

If you have a broken flash drive feel free to check out our flash drive data recovery service. This drive in particular is a Sandisk Cruzer 16GB USB flash drive. The user had accidentally smashed it while the drive was sticking out of their computer. After it

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New Custom PC Sold September 2015 for Cary NC Customer

New Custom PC Sold September 2015 for Cary NC Customer

Below is one of the new “cube” custom PCs we have been selling a bunch of lately. This machine was built for a recent customer of ours who was experiencing power surges. Specs: Intel -3 CPU ASRock Motherboard 512GB Solid State Hard Drive 8GB RAM Windows 10

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Raleigh Verizon Cell Phone Outage September 21, 2015

Raleigh Verizon Cell Phone Outage September 21, 2015

Can you hear me now??? Raleigh area Verizon customers got a surprise today, voice services on their cell phones stopped working. Here is a map of the current outage: The outage begun around 3PM ET. A Los Angeles client of ours has his service out as well.

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Power Surges Harming Computers in Cary’s Glenridge Neighborhood

Power Surges Harming Computers in Cary’s Glenridge Neighborhood

Today a good customer of ours came in with a computer problem; her computer was no longer powering on. We checked it out using our free diagnostics. A few days later we contacted her with some strange news; the machine had both a defective motherboard and a

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Sony Laptop Replacement Motherboard with UEFI BIOS Won’t See Hard Drive

Sony Laptop Replacement Motherboard with UEFI BIOS Won’t See Hard Drive

We came across a problem today at the shop. Someone had replaced the motherboard on their Sony Vaio laptop. The old motherboard had a problem so they bought a replacement on eBay. The replacement board worked, but, the unit would just boot up to “operating system not

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