First off, if you have any questions at any time, please do not hesitate to call us. If you have a oddball question, need detailed answers from a technician please take email us.

Laptop Drivers: 
Laptops don't just need drivers, they usually need OS supplements to help their hardware communicate with the operating system and perform correctly. Don't forget to download those!

ThinkPad	Acer	Dell
Gateway	HP/Compaq	Toshiba

Utilities:
Using a few good tools will help prevent malicious software.

Antivirus	We currently recommend Microsoft Security Essentials (MSE) avilable fomr Microsoft here.
Pop Ups	Google Toolbar is a useful tool which blocks pop ups. If you use FireFox or Chrome also check out Adblock Plus.
SpyWare	Malwarebytes is good utility to scan with regularly. Also keep MSE up to date along with Java & Flash.
Firewall	As of XP SP2 you already have a basic firewall available on your machine. If you are using a router you're already behind that firewall as well. If you would like even more protection check out ZoneAlarm.
Office	Open Office is free and works very well for many basic needs. Please visit Microsoft's site for Microsoft Office.
Utilities	There are many other utilities you will likely need shortly if you just had a clean install of Windows done. Here are some of them: Java Acrobat Reader Flash
Other	FireFox Internet Browser mIRC IRC client Core FTP FTP Client Pidgin Instant Messenger KeePass Password Manager Dropbox Online Backup / File Sync iTunes Media Manager Doubletwist like iTuns but works with Android