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Is the IRS Online Payment Agreement Site Down?

A couple of customers have brought their computers in thinking that they had a problem with their cache or browser or possibly had a virus as the IRS website displays an error of “technical difficulties” when people try to go to the online payment agreement page. In fact, if you call the IRS they will tell you that the page works.

This is the error that is displayed. It tells people if they keep seeing the error, to call in for assistance.

irs-site-down

screenshot

The problem is the IRS

This is not a computer problem, the error is on their side. As far as we know the IRS website is simply broken. It has been like this throughout 2016. In fact, we don’t know if their website ever worked to begin with.

If an operator tells you to check back on the page in a day or two, you should ignore their advice and continue to set up your payments on the phone or via mail, as the website is dead.

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