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We repair Dell Inspiron laptops:
Dell
Inspiron 1150, 5150, 6000, 6400, E1505 (and latitude) and similar Dell
laptops have repairable motherboard problems that we have developed
solutions for. Most repairs are $149 flat. Full details of which
problems we repair and just what went wrong are below. To skip reading
and just get your laptop repaired go here.
Below you will find:
Loose power connector. Losing power or running on battery only? Why it happened and the solution.
The laptop shuts off when moved. One slight movement and zap, it shuts off. Here's why.
The laptop shuts off after 15 minutes. Is your laptop telling you something?
You were (mis)informed you need a new motherboard. Why they said this.
Getting your laptop here. How to get your laptop here.
FAQ Frequently Asked Questions.
Update: We now offer solutions for some Dells with an odd series of blinks at the standard repair rate.
Symptoms of a loose power connector:
If
your laptop only runs when you keep the power cord in a certain
direction, only runs on battery power, switches from charging to
battery power intermittently or powers off when running on charger
alone, you most likely have a bad power jack. Jacks go bad from
everyday use or from the power cord being abruptly removed from the
laptop. If you are experiencing any of the above problems you should
immediately quit using the laptop to prevent further damage. We repair
the power jack on Dell Inspiron laptops here for the flat rate of $149.
Replacing the jack is not as simple as it is on many other brand name
laptops due to the nature of the motherboard of the following laptops:
Dell Inspiron 1000, 2200, 5150, 5160, 1150, 600m, 700m, 8500, 8600,
9100, 9300, 6000, 6400, E1505, B130, Latitude D400, D500, D505, D600,
D610, D800 and others.
The laptop shuts off when moved:
If
your Dell Inspiron powers off when it is moved around or jiggled you
have loose component(s) on the motherboard. The 1150 and 5150 run very
hot. The repeated heat makes things loose. Also, due to a manufacturing
problem other components may come loose that can be attached again. If
you are experiencing this problem you should have the unit serviced
immediately to prevent further damage. We repair this issue for $149
flat. On some occasions the damage is too severe for repair. This
applies to Dell Inspiron 1150 & 5150 laptops.
The laptop shuts off after 15 minutes:
If
you are experiencing this issue your laptop is probably overheating. As
a safety feature the machine is turning off to prevent damage because
it needs to stay cool. Thermal transfer paste dries up, fans wear out
and exhaust routes get clogged with dust and debris even in clean
environments. If you are experiencing a shutdown problem you should
have it serviced before the heat damages the motherboard. A thorough
cleaning here usually goes for $90. Do I need a new motherboard?:
Most computer stores and even Dell refuses to repair the above issues
and will inform you that you need a new motherboard. Dell even charges
$179 just to diagnose your system and then tell you that you need to
buy a $500 motherboard. If they told you that you need a new
motherboard, they were probably correct in determining that the board
was defective but were not yet aware of our services. We do not repair
every motherboard that we see but most are repairable.
Getting your laptop here:
- Ship it over for as little as $10. (live near Raleigh, NC? Go here.)
If you use your own packaging, shipping a laptop here via ground
service is often only $10 or $15. Also, the UPS store & FedEx
provide pakaging for a small fee. Please include a paper with your
name, shipping address, email address and phone number with your laptop.
Find a UPS Store near you here.
Find a FedEx/Kinkos near you here.
NOTE: Insure
your package, it is only a few dollars. All packages should have
adequate packaging to survive the trip. 99.7% of laptops make it here
just fine but not packaging it in some bubble wrap, foam or peanuts is
just asking for trouble.
FAQ:
Q. May I keep my hard drive?
A. Yes. We are able to repair and test your laptop using one of our
hard drives, so feel free to keep it or leave it in the machine, the
choice is yours.
Q. Do I need to send in my AC adapter (aka power cord)?
A. Yes.
Q. How do I pay?
A. We will call you for payment when the repair is complete. We accept
Visa, Mastercard, Amex, PayPal, Checks and Money Orders.
Q. What if you can't fix it?
A.
Some boards are beyond repair. If we can not repair it there is no
charge, so there is nothing to lose. We will then offer you
multiple options at that point, such as: getting a new board
installed, selling the broken unit to use for parts, or just having us
return the laptop.
Q. How long does it take?
A.
We repair laptops in the order received. Turnaround time fluxuates
however (as of September, 2006) it is about 3 business days. We stock
all parts to keep turnaround fast. The actual repair and testing takes
around 3 hours. Many manufacturers want 8 - 12 weeks!
Q. How do I get it back?
A. We ship via DHL Ground. Shipping and handling is $15
flat. DHL Overnight is available, and is usually around an
additional $40.
Q. Will you remove spyware, malware or viruses?
A. Yes, we will happily fix any other software issues with your
machine but please note that this is a separate repair. Just make
a note of it for a free avaluation. Most software issues take an hour
to fix which is $60.
Q. Are accessories available?
A. If you would like a quote on additional memory, wireless upgrades or
additional AC adapters please just let us know. We will not push
these items on you but they are in stock at competitive rates and we
will be happy to provide them.
If you have any other questions, please contact us.
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