XPS M1710 Runs on Battery Only
Friday, December 11, 2009
Today we had a DELL XPS M1710 laptop in that would only run on battery. The customer had taken it to another shop that replaced the power jack which did not help. We signed it in and checked it out. The jack repair job was better than we expected but not quite up to our standards so we replaced it. The rear jack pins only showed 6v when the 19v AC was connected to it. We were able to locate the problem and repair it. We can not repair all boards but we can fix DELL XPS M1710 laptops that run on battery alone. When we do a motherboard repair we typically just charge the customer for our standard DC jack repair service.
Our customer was thrilled! He had been quoted $599 by the other shop. We completed the repair at 75% off! Our experience over the years with other failed Dells helps us troubleshoot and repair the newer models.
Labels: power jack
posted by AbsoluteRaleigh @ 10:44 AM,
