Solution for Vista not showing DVD or CD drive

Problem: Windows Vista is not showing your DVD / CD drive and there is an error in Device Manager.

Cause: Unknown. We've seen this on a handful of machines. On some occasions, it even reoccurs in 6-12mos.

Solution:
1. Use REGEDIT and navigate to:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}
2. Delete UpperFilters
3. Delete LowerFilters (if present)
4. Reboot

This will usually fix the problem.

Reference: Microsoft KB article 314060

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posted by AbsoluteRaleigh @ 10:19 AM,

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