HP Pavilion s3100n Slimline home PC (GJ474AA) Problem
Thursday, February 19, 2009
We had a HP Pavilion s3100n Slimline home PC (GJ474AA) come in this week. The motherboard was bad. We started pricing up the motherboard RX890-69001 (which has been replaced by 5188-7102) and discovered that this machine has the Nvidia GPU problem. HP will fix the machine as stated on their website here.
posted by AbsoluteRaleigh @ 9:31 AM,
5 Comments:
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At 5:37 AM,
Charlie B said...
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I have a HP Pavilion s3100n Slimline PC with the identical problem that you described. After reading your blog, I called HP Customer Care. The Tech was excellent. He walked me thru a couple of tests to determine that the motherboard was defective. HP is sending me shipping & packing materials to ship the PC to them for repair at no charge. Thank you for your blog.
Charlie B
Philadelphia, Pa -
At 11:42 AM,
AbsoluteRaleigh said...
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That's it. Just plop it in the box and send it out. Remove your hard drive first if you have important data! You'll probably get the unit back in a couple weeks.
If you don't mind following up- Please let us know how you make out! -
At 6:14 PM,
bhb said...
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I have a s7700n and need to add a PCI video card. Part of the change requires me to upgrade the power suppy to 300 watts - any idea what and where I need to buy?
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At 11:40 AM,
AbsoluteRaleigh said...
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Not off hand. If it were right here we could look at it and see what would physically fit in there. Your options are limited with that small form factor- most of the performance power supplies are standard ATX size..
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At 11:59 AM,
AbsoluteRaleigh said...
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Actually, if you're just adding a PCI video card you an probably do that w/out upgrading the power supply.
