DV2000/DV6000/DV9000 Recall?
Thursday, November 06, 2008
Some HP Pavillion DV2000/DV6000/DV9000 and Compaq V3000/V6000 laptops may develop premature problems. The laptops are not being “recalled” but they do have a “Limited Warranty Service Enhancement”. Certain issues will be covered and fixed for free by HP.
Symptoms of the graphics chip being bad include:
Unit powers on with no video
Unit powers on with no display and does not boot. LEDs may or may not be lit.
Unit powers on but just produces 2 long, 1 short beeps.
(Go here for more information on defective Nvidia graphics chips.)
Other problems covered by HP include:
The notebook does not detect wireless networks and the wireless adapter is not detected in the Device Manager.
The notebook does not start.
The battery charge indicator light does not turn on when the battery is installed and the AC adapter is connected.
For detailed information visit HP directly. The document moves so we can't link to it but if you go to HP.com and in the search bar enter c01087277 you will find the document which explains which models are affected by which issues. Or call HP @ 1-866-671-7362.
If your unit is still working you are encouraged to upgrade the BIOS to a new version which runs the fans more often in an attempt to keep the machine cooler. More information on that is also in the above referenced document.
posted by AbsoluteRaleigh @ 10:32 PM,
