AbsoluteRaleigh Laptop Repair Blog

Sunday, June 15, 2008

Macbook / G4 LCD Replacement

We have had quite a few Mac laptops in lately for screens.

One of our last customers called back three times after she received her quote. She couldn't believe what she had heard. Before she found us she went to Apple and 2 other computer stores. Apple had quoted her around $850 for a new screen for her G4 13.3" WXGA laptop. She said the other stores quoted her a few bucks less. Then she got our quote- $299 installed. Yes, $299 covered both parts and labor. Yes, the screen is new. Yes, the computer will work again. She had given up hope on her laptop until one of her friends told her about us.

Right now, we're still not sure why Apple quote this person so high.. We replace LCDs here daily and $299 is the going rate for a brand new screen. $850 is completely insane- we have no idea why a company would charge one of their own customers an extremely outrageous sum. You would think they would be cheaper than us. Anyways, we don't want to jump to any conclusions. Once we figure out he answer, we'll post it here.

We also have a 17" MBP coming in this week for a screen. This guy was quoted $1274 by Apple. We expect his to be $249 - $399 max- just have to get it in first.

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